Start with the route the customer needs
Consider a customer with a unit on the first floor. Their route might include the main gate, a building entrance, a lift and a corridor. Permissions can cover those access points while keeping staff rooms and other floors restricted. The useful starting point is the actual building layout.
Access permission and alarm treatment work together
Entrance permissions decide which doors a customer can open. Alarm areas decide which monitored activity needs attention. For the customer’s visit, Bearbox temporarily disarms the relevant route and their own unit. Other alarm areas stay protected, so their visit does not leave the whole building unprotected.
Opening a unit is a separate job
Where fitted, the customer’s BearLock can unlock as part of their visit and the unit alarm can be disarmed. You can combine unit monitoring with automatic locks or keep your existing locking arrangement.
The end of the visit matters
Agree how protection returns when a visit ends. Include customers who forget to check out, doors left open and people who stay longer than expected. Your team needs to know how each of those events is handled and when to investigate.
Give each visitor their own access
A business customer may have several people visiting one unit. Where sharing is enabled, individual invitations let each person use their own credentials. Permission to use that unit should still follow the areas and hours they need. Sharing a unit does not need to mean sharing one entrance code.
See the whole visit
Follow the customer from arrival through their route and unit access to departure. The walkthrough shows how entrance permissions and alarm areas can work together. Compare that journey with the floors, corridors and units at your own site.